Terms & Conditions

Terms & Conditions

1. Purpose and Overview
costa-rica-propiedades . (hereinafter “costa-rica-propiedades”), “us” or “we”) the terms and conditions through WILANI LTD makes these Terms and Conditions (“Terms and Conditions”) available to you. These regulate access
Use, browsing and, where appropriate, registration of the website maintained at the domain www.costa-rica-propiedades.com and its respective subdomains and the mobile apps of costa-rica-propiedades (hereinafter the “Website and Apps”)
    downloading and using any information, text, images or other content (hereinafter the "Content") that you may access from the Website and Apps.
Our goal is to increase your awareness of what we do, how our website and apps work and the services we offer. At costa-rica-propiedades we value our users very much and the trust you place in us when using our services or accessing the website and apps is vital. That's why we want to repay that trust by providing you with clear and easy-to-understand information about our services.
What is www.costa-rica-propiedades.com?
Our website, hosted on the domain www.costa-rica-propiedades.com and its subdomains, includes a technology platform that we make available to our users so that they publish offers for the sale or rent of real estate or for a real estate (hereinafter the "Services"). ).
costa-rica-propiedades is limited to mediating the contact between users who offer real estate and those who are looking for real estate. costa-rica-propiedades is not involved in any transaction that may result from such contact. We are not a real estate agency, nor are we involved in the sale and/or rental of real estate. In this regard, we offer some additional services related to the services described above (hereinafter the “Additional Services”). You can find more information about our additional services in Section 6 of these General Terms and Conditions.
Who is Costa Rica Propiedades?
Costa-Rica-Propiedades is owns by WILANI LTD  this website and apps with the following company information:
     Company name: WILANI LTD
     Registered in the commercial register:
     71-75 Shelton Street London
     Greater London WC2H 9JQ
     COMPANY NUMBER: 1335293
Please contact us at any time by post at the above address, email at privacy@costa-rica-propiedades.com or through our website:
2. Access and Acceptance of the General Terms and Conditions
If you access or use the Website and Apps, you do so at your own risk and assume the role of user (hereinafter "User" or "User") and are deemed to have read, understood these General Conditions and have unreservedly accepted their latest published version. If you use additional services that require registration, whether as a private or professional user, you will become a registered user (hereinafter “registered user” or “registered user”). This also implies that you accept the specific conditions that replace, supplement and/or modify these General Conditions (hereinafter “Special Conditions”), as they apply from time to time. More information about our additional services can be found in Section 6 of these General Terms and Conditions.
We reserve the right to amend, change, substitute and/or terminate our Services and/or these Terms and Conditions at any time without notice and without liability or indemnification to costa-rica-propiedades. We will do our best to notify you of any changes to the Terms and Conditions. In particular, if you are a registered user, we will notify you of any changes to the Terms and Conditions by email to the email address you gave us when registering. We will also change the “Last Updated” date at the top of these Terms and Conditions. However, we encourage you to periodically review these Terms and Conditions to be aware of any changes that may have been made.
If you access the Website and Apps or use the Services following a change to the Terms and Conditions, you expressly accept the new Terms and Conditions.
If you do not agree to these Terms of Service or any changes made thereto, you must stop using the Website and the Apps and the Services. If you continue to use them, it means that you accept the terms and conditions.
For the avoidance of doubt, these General Conditions and, where applicable, the Special Conditions apply to both private users and commercial users.
3. Minors
The services provided by WILANI are not intended for minors under the age of 18. By accessing or using our website and apps or services, you represent and warrant that you are at least 18 years of age.
4. Terms of Use and Responsibility for Use of the Website and Apps
Your use of the Website and the Apps must at all times comply with these General Conditions and, where applicable, the Specific Conditions, as well as with applicable law, good customs, decency and public order.
You may not use any of the above elements unlawfully, inappropriately or in a way that violates any provision of these General Terms and Conditions or, where applicable, the Special Conditions. To make it easier for you to browse and use our website and apps, please see the following list of what you can and cannot do:
You can:
   -  Access and browse the Website and Apps without having to register, totally free (without prejudice to the additional services described in Section 6 of these Terms and Conditions).
   - Register to receive new real estate offers or to save properties that might interest you as favourites.
   - Contact advertisers about the property you are interested in.
   - List properties for sale or rent (apartments, rooms, storage rooms, buildings, garages, commercial properties, offices or land) that you own or manage.
   - Sign up for additional services related to the property that you offer on the website and apps.
You can not:
    Distribute or Publish
     - Content that is racist, xenophobic, obscene or derogatory.
     - Content that encourages, involves or promotes criminal, violent or defamatory acts based on age, gender, religion or belief, or that includes defense of terrorism.
     - Content that violates fundamental rights of third parties in any way.
     - Information that constitutes illegal or unfair advertising.
     - Content that violates the privacy of communications and/or the applicable law regarding the protection of personal data.
     -  False, inaccurate or fraudulent content that may mislead recipients of such information
Use the Website and Apps for any illegal or commercial purpose, for the purpose of making a profit, or for resale, transfer or disposal for the benefit or benefit of any other person or entity.
    cause damage to IT systems of costa-rica-propiedades or third parties, or introduce or spread computer viruses or other things that could damage the IT systems.
    Take any action that in any way violates the intellectual and industrial property rights of costa-rica-propiedades and/or harms the reputation of costa-rica-propiedades or third parties.
    Use the identity and/or access key or password of another registered user without their consent.
    Access, control or copy any content or information contained on the Website and Apps using any robot, spider, scraper or other automatic or manual process to do so for any purpose without our express written permission.
    Violate the restrictions contained in any robot exclusion notice on this website, or circumvent or circumvent any other measure used to prevent or limit access to this website.
    Take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure.
    Link to any content on the Website and Apps for any purpose without our express written permission.
    Copy, display or otherwise incorporate any content from the Website and Apps into any other website without our prior written permission.
What happens when you do any of these things?
Wenn Sie eine der oben genannten Handlungen durchführen, haften Sie für alle Schäden, die sich aus einer solchen direkten oder indirekten Verletzung dieser Allgemeinen Geschäftsbedingungen oder der Besonderen      Bedingungen ergeben, und Sie stimmen zu, costa-rica-propiedades schadlos zu halten. Für den Fall, dass gegen diese Allgemeinen Geschäftsbedingungen oder Besonderen Bedingungen verstoßen wird, behalten wir uns das Recht vor, nach eigenem Ermessen und ohne vorherige Ankündigung den Zugriff auf, die Nutzung und/oder Registrierung auf unserer Website und unseren Apps und Diensten eines Benutzers einseitig zu kündigen , Registrierter Benutzer oder Inserent, ohne dass dies in irgendeiner Form zu einer Entschädigung führt.
Was passiert, wenn Sie feststellen, dass jemand eines dieser Dinge tut?
Wenn Ihnen bekannt wird, dass Rechte von costa-rica-propiedades oder Dritten verletzt werden oder wenn eine andere Nutzung entgegen diesen Allgemeinen Geschäftsbedingungen oder den Besonderen Bedingungen erfolgt, bitten wir Sie, uns dies unter Verwendung der dafür vorgesehenen Formulare mitzuteilen zu diesem Zweck auf der Website und in den Apps oder per Telefon.
5. Posting of Entries
You must register in order to publish a listing for your property on our website and apps. By doing so, you warrant that any information you include in the listing is true, accurate, complete and current. You also guarantee that the property is available at the time the ad is published or will be available shortly, i.e. you refrain from advertising properties that are already reserved or rented. At costa-rica-propiedades we will endeavor to verify the truthfulness and accuracy of the information published in the listings, but we cannot fully guarantee the accuracy of such information. You therefore undertake to keep the information provided up to date at all times and to notify us as soon as possible if any of the information is out of date or inaccurate. By posting a listing, you acknowledge that you are the owner of the property you are listing (or are duly authorized by the property owner to list it) and that you are solely responsible for the accuracy of the information posted and, consequently, you are responsible will only do so for damages or other liabilities that may arise in this connection.
costa-rica-propiedades cannot be linked in any way other than as described in these Terms and Conditions and in the applicable laws and therefore the price and other information contained in the listings related to the properties do not constitute a commercial offer on our part.
To publish an entry, all you have to do is follow the steps outlined on our website and apps. If you are a private advertiser, after completing the process of posting a listing, you will need to verify the phone number provided in the listing and you will receive a confirmation email at the address provided during registration. This validation may incur additional costs if the phone number provided is a landline or international number.

have we free services ???
Free services for home users

If you are a private advertiser, you acknowledge that use of the free listing service is limited to posting a maximum of two properties (sale and rent) in order to test our service. You can publish these published objects until you sell or rent them, except in the following cases where the publication must be paid for once one of these conditions is met:

    The property is offered for sale for an amount of more than e.g. 1 million euros;
    The property is sold for an amount of more than e.g. 2,000 euros per month advertised for rent;
    The property is already advertised on costa-rica-propiedades therefore it is considered a double listing;

In addition, you can post up to 5 rooms in a shared apartment free of charge and these are not included in the number of advertisements we place.

If you have used up your quota of free listings and want to post another property that is not a room, you will need to purchase one of the paid posting services on costa-rica-propiedades. costa-rica-propiedades may keep some data blocked from the date of deactivation of the last entry to prevent abuse of the free service or fraud. You can find more information in our data protection declaration.

The services offered to business users are subject to the conclusion of a service contract and the economic consideration specified from time to time for each of the services to business users.



6. Posting Rules

By using the Services to post entries, you agree to the following:

    Do not repost images or post images with frames, watermarks, logos, or text of any kind.
    Do not post images that are not relevant to the listing (including, for example, blank images, monuments, tourist or commercial areas near the property, animals or people. Non-offering buildings, company signage, logos in the gallery) .
    Do not publish objects of a different typology than the one contracted (new construction / used).
    Do not publish properties under a different type of operation than the one contracted (sale / rent).
    Do not add more contact numbers than are allowed for the type of package contracted.
    Do not add additional phone numbers or contact email addresses outside of the space provided in the listing.
    Do not post properties in territories other than the contract territory.
    Don't post properties that won't be available in the near future, and don't advertise properties that are already reserved or rented.
    Do not post properties for vacation rental or tourism use.
    Do not tag a photo of the ad as "Floor Plan" if it is not a floor plan.
    Enter the exact address to geolocate the property correctly, even if the "Hide address" feature is enabled.
    Do not post inaccurate prices (e.g. state that the price includes parking and add the additional price in the property description).
    Provide the energy class along with a picture of the "Energy Performance Certificate" which proves the property has the Energy Performance Certificate.
    You cannot delete an entry with one code and repost it with a different code.

You accept that costa-rica-propiedades reserves the right to remove any Listing that violates these Posting Rules or the Terms and Conditions and/or the Specific Terms, as applicable.

Measures to combat fraud

In order to prevent fraudulent use of these services, you acknowledge and accept that costa-rica-propiedades may withhold any posting that contains material that is suspected of being fraudulent or that violates these Terms of Service. Blocked entries will not be visible on the website or apps until their legitimacy can be verified.

costa-rica-propiedades reserves the right, but not the obligation, to investigate any fraud reported by Users, in which case the Advertiser must cooperate in the investigation.

By using this publishing service, you acknowledge and accept that costa-rica-propiedades will not be responsible for any loss or damage, direct or indirect, that may result from the fraudulent use of these services and in particular from the application of anti-fraud measures and mechanisms, including , but not limited to:

    loss of income or earnings;
    loss of business;
    lost profits or contracts; other
    loss of data.

costa-rica-propiedades reserves the right to take such other anti-fraud measures as it deems appropriate or necessary at any time.

Through these Terms and Conditions you agree that if the listing has been published with your consent at the end of the publishing process, you confirm your right of withdrawal in accordance with the Regulations and the advert will automatically be taken offline or declared Sold. After a period of 1 year, it will be deleted. Approval of the concluding mutual agreement under acceptance of the user for the protection of the General Law of Consumers and Users.

For the avoidance of doubt, these posting rules apply to both personal and professional users.

7. Additional Services

As we mentioned at the beginning of these Terms and Conditions, in addition to using the Website and Apps and services to match people offering properties with those looking for them through the publication of listings, we also offer a range of additional services . Specifically, we offer you:

  - You can request an energy efficiency consultation.
  - See the terms and conditions for this service.
  - The mortgage advice and administration service.
  - Rental and marketing service.
  - maintenance of buildings.
  - Photo Book, Video , Drone or Virtual Tour 360 Services.
  - Construction projects and repair service, through one of our partners (solar systems, off-grid, swimming pool, garden and landscaping,
  - Cleaning and maintenance service, security service by our partners, security advice and equipment)

Vendor Leads Service. The service allows owners to connect with a property for sale or rent and professional advertisers who can help you sell/rent your property. By using the Service (either as an owner or as a professional advertiser) you acknowledge and accept that the property to be marketed shall be promoted by the selected professional in a preferential manner on costa-rica-propiedades.

Please note that these additional services may be subject to special conditions that deviate from these general conditions.

8. Intellectual and Industrial Property
8.1. Materials and Information Contained on the Website and Apps

Through these Terms and Conditions you acknowledge and accept that all rights in relation to the material and elements appearing on the Website (including but not limited to drawings, text, graphics, maps, photographs, images, audio material, video material, Distinctive marks, logos, trademarks, trade names, domains, software, etc.) belong to costa-rica-propiedades or, where appropriate, to third parties who have consented to the transfer of the same to costa-rica-propiedades, consequently we have all the necessary rights and licenses to use search

The fact that we allow you to access, use, browse, use and/or download any material from our website and apps does not in any way imply that we are waiving any licenses or assigning our rights or grant or that you acquire title thereto. As a user or registered user, you only have the right to strictly personal and private use, solely to benefit from the service. Consequently, you cannot tamper with any identifying elements of costa-rica-propiedades or their respective owners. In particular, the use of materials or elements of the Website and Apps for inclusion in whole or in part on other websites or Apps without our prior written permission is prohibited. The use of any item or information in a manner that gives the impression that it belongs to or is affiliated with the user or registered user is prohibited.

In particular, you may not resell, link to, use, copy, monitor (e.g. spider, scrape), display, download, monitor (e.g., spider, scrape), view, download, any content, information, software, product, or service available on our website for any commercial purpose. store or reproduce or engage in competitive activity without our prior written permission.

8.2. User Posted Material

The materials and information that you post on our Website and Apps when using the Services must also respect any image rights or industrial and intellectual property rights that you may have.

By simply uploading, posting or otherwise sharing any information, non-personally identifiable information, photographs or other materials with us, you grant us a worldwide license and the power to sublicense to affiliates and third parties for the maximum period permitted by law.

In particular, you authorize us:

Add costa-rica-propiedades watermarks to prevent such photos from being published by unauthorized third parties.
Use information about the properties advertised on our website for property valuations and appraisals, price reports, statistical reports and other references in the housing market. Such information may also be used after the relevant posts have been removed from the Internet.  Copy, distribute, transform or publicly communicate said material.

9 responsibility

Our responsibility is no other than that stipulated by UK law, which states that we are generally not responsible for information published at the request of users.

Whilst we will do our best to ensure that all content posted is correct, we are under no obligation to exercise prior control over the truthfulness, accuracy, legality, completeness, adequacy or suitability of any information or material posted on the Website and Apps as it is information stored at the request of users. However, if for any reason we become aware of any illegal activity or activity contrary to these General Terms and Conditions or the Particular Conditions, we will act with due diligence to remove the relevant information or disable access in accordance with applicable regulations.

costa-rica-propiedades assumes no liability for damage that may arise in connection with the relationship between users from their contact or negotiations.

The additional services are regulated according to their respective conditions, whereby costa-rica-propiedades assumes its statutory liability in connection therewith.

Access to and use of the Website and the Apps requires computer equipment or a computer device and an internet connection, the costs of which are your responsibility.

We will not be liable for any fee, encumbrance, claim, dispute, mortgage, installment, lien, census or other charges that may affect any property listed on our website and apps, and you agree to costa-rica-propiedades in indemnify and hold harmless any liability or liability whatsoever for any damage resulting therefrom.We are not responsible for the veracity, integrity, accuracy, legality, adequacy or suitability of the information, materials and/or content available on third party websites to which you may access through links on our website and apps.

10. Contracting with Third Parties

via the Website and Apps You acknowledge and accept that any contractual or non-contractual relationship that you formalize with an advertiser, user, registered user or third party through our website and apps or our services is carried out solely between you and the other party concerned. costa-rica-propiedades is not part of any such relationship or accepts any liability whatsoever for such a relationship or for any damage that may result from it. Therefore, we encourage you to exercise caution when contacting and engaging with advertisers, users, registered users or third parties through our website and apps. If you have any concern or suspicion that any type of illegal activity, fraud or other action that violates these general conditions is being carried out, we advise you not to formalize any type of payment or contract and contact us as soon as possible You become aware of any of the above activities (via the "Did you see a bug?" form available in the listings) and we will do everything we can to resolve the situation.

11. Links or Hyperlinks to the Website and Apps

At costa-rica-propiedades, we are concerned about the integrity of our website and apps when they are accessed in a certain way exclusively by third parties or displayed in an area exclusively created by third parties. In this context, you must expressly request the express written permission of costa-rica-propiedades and ensure that you obtain the express written permission of costa-rica-propiedades before deep-linking or framing this website or any of its contents. If you wish to do so, when contacting costa-rica-propiedades you must provide: a) your name, email address and telephone number, b) your company name, c) the address or addresses of the website, on which the proposed deep linking or framing is displayed, d) covers specific information about the deep linking or framing, including the content or pages of the website with which you intend to set up the deep linking or framing.

You must not link our Website and Apps to any other website that contains inappropriate, defamatory or unlawful information, material or subject matter, or material or information that infringes the rights of any third party, including any intellectual or industrial property rights. Likewise, you must not set up any type of framing that allows the Website and Apps to be displayed through an address other than that of the actual Website and Apps in a manner that could cause errors or confuse or mislead users as to the true source of the items or services displayed, or which involves an act of unfair competition (e.g. which may be used to take advantage of the reputation and reputation of costa rica propiedades or otherwise violates the law).

12. Protection of personal data

If you access the website and/or use the services or additional services, it is possible that we process your personal data. You can find detailed information about how and why we process your personal data in our data protection declaration.

We also hereby inform you that we may use cookies when you surf the website. For detailed information on our use of cookies, please see our Cookie Policy.

13. Term and Duration

Access to the Website and the Apps and Services is in principle perpetual, unless otherwise provided in a clause of these General Terms and Conditions, the Special Conditions or applicable law.

Both the user and costa-rica-propiedades can terminate the relationship at any time without prior notice. Paid contributions will not be refunded.

However, a different duration and the need for prior notice may be specified in the Particular Conditions, in the contract signed by Professional Advertisers or in the applicable legislation. Any clause of these General Terms and Conditions that is or becomes unlawful, void or unenforceable will be excluded and deemed inapplicable and replaced by another clause that is as similar as possible to it, without adversely affecting the user and without causing it come to a compensation whatever. In this case, the remaining provisions or clauses will not be affected and will remain in full force.